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Webservices are available 24 hours a day, 7 days a week, however order handling is restricted to warehouse working hours. Our regular maintenance window is on Saturday from 08:00 hours until 14:00 hours. The webservice operations are available during this time, but received requests are stored only (i.e. not validated or processed).
File versus Webservice
Communication about orders is based on the receiving channel, i.e. file base communication is used for orders received via file based interfaces and webservice communication is used for orders received via the webservice.
Orders are processed independent from the receiving channel.
| Mapping batch files versus webservice operations | |
|---|---|
| OPDNAW | placeOrder |
| ANNOPD | cancelOrder |
| UITOPD | notifyOrder / getOrderStatus + notifyShipment / getShippingUnit |
| NUITOP | notifyOrder / getOrderStatus |
Timing
Webservice requests are processed realtime, i.e. an order is registered immediately when the webservice call is executed. Order processing at CB is based on scheduled processes and not primarily triggered by the webservice request.
Responses to the requester are send in Near-Realtime (NRT) with an average delay of 2 to 3 minutes. The regular maximum delay is 5 minutes, in exceptions running up to 10 minutes. During this timeframe the orderstatus has reached a status that is not yet reported to the requestor.
Volume
Webservice requests are limited to a maximum of 10 requests per service per second per requestor.
Performance
The media webservices comply with the generic CB webservice performance requirements:
- Average response time within 2 seconds during prime-time (08:00-01:00 CET)
- Response within 3 seconds for 99,95% of the requests during prime-time
- Response within 6 seconds for 99% of the requests outside prime-time
MediaOrderB2C
| Webservice name: | MediaOrderB2C |
| Definition: | MediaOrderB2C.yaml |
| Resource: | Orders |
| Operations provided by CB: | |
| placeOrder | Send one (1) order to CB |
| cancelOrderLine | Cancel one (1) orderline |
| getOrderStatus | Retrieve the status of one (1) order |
Waardes voor lijsten
De webservice operaties gebruiken Engelse termen en human readable waardes voor lijsten.
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